Christian de Groot is an experienced IT professional currently working as Product Owner of ServiceNow SAMPro at ABN AMRO Bank N.V. In this role he is responsible for delivering value for license management, life cycle management and patch management processes and he guided the transition from Snow License Manager to ServiceNow SAMPro. Prior to this role Christian was involved in the roll-out of ServiceNow GRC module to the CISO organization and increased internal work collaboration by automating the IT risk assessment process within ABN AMRO. Next to that Christian has 1,5 years experience in ABN AMRO CISO process and product development within IT risk management. 5 years experience in BI & datawarehousing and KPI reporting. 4 years experience of improving Markets systems. 3 years experience in business process improvement (lean six sigma).
Case Study
Monday, October 06
09:35 am - 10:00 am
Live in Amsterdam
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To enhance agility and maintain greater control, ABN AMRO is automating its Software Asset Management processes. This transformation allows them to increase efficiency, make better-informed decisions, and provide stakeholders with actionable insights. In this session, ABN AMRO will explore their approach to automating key workflows such as license renewals, compliance management, and self-reporting. They will demonstrate how data is collected and integrated into a centralized tool that combines data analysis, reporting, and action-based workflows to empower end users. The session will also highlight how compliance is streamlined through trigger-based automation, enabling real-time responses to license under- or over-utilization. Additionally, they will present their self-declaration process for software licensing models that cannot be measured by their SAM tool. In this session, you will learn: