Procurement leaders often rely on conventional cost levers, missing opportunities to unlock innovation, deliver real operational impact, and design smarter deal structures. In this session, Everest Group will spotlight five underused levers that can reshape sourcing outcomes: supplier-driven innovation, AI infusion, outcome-based pricing, operational benefits, and renewal optimization. Attendees will gain practical insights to drive greater value, resilience, and competitiveness across their IT services portfolio. In this session you will learn:

• How can IT services procurement leaders go beyond traditional cost levers to unlock hidden value?
• Which five underused levers deliver innovation, operational benefits, and stronger commercial outcomes?
• How can these levers be applied in negotiations, renewals, and supplier governance to drive resilience and competitiveness?