Our research indicates that 43% of service providers are actively seeking to increase prices on existing contracts. Evolving client needs and operating models, new technologies such as digital, artificial intelligence, and machine learning, and a severe talent shortage followed by soaring inflation in major markets has led to this. In his session, Ricky Sundrani, Vice President Pricing Assurance at Everest Group, will discuss following

• What are the increased pricing trends across technology and business services
• What does the future of pricing look like
• Key actions that procurement leaders can take to manage rate increase requests