This presentation will explore the full-scale implementation of a vendor management tool designed to enhance control over vendor contracts. It will reflect on the transition from rollout to long-term adoption, examining what worked, what didn’t, and how to optimize vendor risk and lifecycle management. This case study provides real-world insights into scaling beyond the initial launch, ensuring sustainable value. Key learnings, unexpected challenges, and best practices for integrating risk management into vendor onboarding and lifecycle processes will also be discussed. In this session, you will learn:

• How to successfully implement and scale a vendor management tool
• How to align implementation with strategic objectives for long-term impact
• How to strengthen vendor onboarding and lifecycle management processes
• How to identify and mitigate risks to maximize efficiency in vendor relationships and contracts