Case Study
Tuesday, October 07
09:20 AM - 09:45 AM
Live in Amsterdam
Less Details
Source-to-pay is only the starting point—true value comes from managing vendors beyond the contract. This means tackling lock-in risks, ensuring performance, driving innovation, and fostering agility. By segmenting vendors and steering on both contractual KPIs (e.g. SLA compliance) and vendor-level KPIs (e.g. innovation, satisfaction, sustainability), organizations can build stronger partnerships, especially on sustainability through the Digital Ecosystem on Sustainability (DES) to collaborate with suppliers and advance Green IT. In this session we will explore:
Upasana is a skilled leader in IT procurement, specializing in strategic sourcing, vendor management, and digital transformation. Currently the Manager of Vendor Management at Air France-KLM, she has a strong track record of optimizing IT spend, driving cost reductions, and enhancing vendor relationships. Previously, she led IT procurement teams at DB Schenker and Lufthansa Group, delivering large-scale digital transformation projects and creating sustainable procurement processes. With a focus on cloud, network infrastructure, and technology partnerships, Upasana is passionate about transforming procurement for the digital age.
I’m started working at KLM in 1990. Since 2016, I've been a Vendor Manager for Air France/KLM. I'm responsible for several vendors in the IT Operations and Delivery Service domains.