In the course of the latest transformation towards new agile ways of working, Proximus set up a new CoE for technical vendor management, which supports the organization with regard to vendor management, IT procurement, but also security and data protection. After briefly illustrating the overall IT sourcing strategy, the presentation goes beyond software and hardware and focuses on the aspect of IT services and highlights both the main challenges, related e.g. to maintenance, additional resources, finding alternative location, customization, configuration, offshoring, as well as some of the current solution approaches.In this session you will learn,
- How to embed IT vendor management in an agile way of working
- How to create and better use synergies by setting up a CoE for vendor management
- How to optimize the IT sourcing strategy with regard to IT services
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